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DU Number

A Simple Guide to Checking Your DU Number

Hey there! Forget your DU mobile number? Don't sweat it – it happens to the best of us. Whether you're new to Dubai, just grabbed a tourist SIM, or simply drawing a blank on your number (we've all been there!), I've got you covered. Let me walk you through the easiest ways to track down your DU number in the UAE.

Use the USSD Code: A Quick and Easy Way

Honestly, this is my go-to method because it's so darn simple. It works on any phone – doesn't matter if you're rocking the latest iPhone or that trusty old Nokia. Here's what to do:

  1. Open the dial pad on your phone.
  2. Dial *116# and press the call button.
  3. Your DU number will appear on the screen almost instantly!

This method is perfect if you don’t have access to the DU app or the original SIM packet, and it works regardless of the type of phone you're using.

Check the DU App: For App Users

If you're already using the DU app (which is pretty handy, by the way), finding your number is a piece of cake. Just:

  1. Open the DU app (available on the Apple App Store or Google Play Store).
  2. Log in to your account.
  3. Navigate to Account and select Overview.
  4. Your number will be displayed along with other account details.

This method is only available if you’ve set up your DU account, but it’s a great option if you’re using the app regularly for managing your DU services.

Look at the SIM Packet: The Old-Fashioned Way

Remember that little card your SIM came in? If you're the organized type who keeps these things (unlike me), your number's right there on the packet. Pro tip: Take a quick pic of the packet when you first get it. Trust me, future you will thank past you for this one!

Check Your Activation SMS or Receipt

When you first popped in your SIM, DU should've sent you a welcome message. Have a scroll through your old texts – the number's usually in there somewhere. How to find it:

  1. Open your SMS inbox.
  2. Look for the activation message from DU.
  3. Your number will usually be included in this message, along with other activation details.

Alternatively, you might find your number on the activation receipt if you still have it.

Send an SMS to 1355: The Simple SMS Method

Here's another easy one if you can't be bothered with apps or digging through old papers:

  1. Open your SMS app.
  2. Create a new message with the word NUMBER.
  3. Send it to 1355.
  4. Wait for a reply from DU, which will include your number.

This is a straightforward method that doesn’t require you to open an app or call anyone.

Miss Call or Send SMS to Someone: Ask a Friend

This one's kind of obvious, but hey – sometimes the simplest solution is the best one. Just call or text a buddy and ask them what number just popped up on their phone. Works like a charm!

  1. Use your balance to call or text someone.
  2. Once the call connects or the SMS is sent, ask them to share your number.

This method is free if you have a balance and works just like any other call or message you’d normally make.

Check the TDRA Website: For UAE Residents with Emirates ID

Got your Emirates ID handy? You can actually check all your registered SIM cards on the TDRA website. It's a bit more formal, but super helpful if you need to see everything in one place.

Steps:

  1. Log in to the TDRA website using your Emirates ID and UAE Pass.
  2. You’ll be able to see your DU number along with other details.

This method is more for residents who are familiar with the UAE’s digital services and need a more comprehensive view of their SIM registrations.

Contact DU Support for Assistance

If nothing's working (hey, it happens!), just ring up DU's help desk at 135 or dial 135#. The folks there are pretty good at sorting this stuff out. They're available 24/7, so don't worry about what time it is – I've called them at 3 AM before when I was in a bind! And while you might have to wait a few minutes during peak hours, they're usually quick to help you get everything sorted.

See? Tracking down your DU number isn't as tough as you might think. Whether you're tech-savvy or old school, there's a way that'll work for you. Pick whatever method feels easiest – they all get the job done. And remember, if you get stuck, DU's support team is just a call away. Now go find that number of yours!

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